Asset Management Software

Getting Started

It's easy to begin the process of acquiring AMX for your organisation.

We have a simple to understand step-by-step onboarding system with helpful guides and information to ensure the involvement of all stakeholders at each and every stage. Whether we are part of your procurement process from the very beginning with a Tender Submission or you are scaling an existing version of AMX, our team are there to ensure the handover runs smoothly.

Step-by-step process


1. Order

Following the completion of a live demo to relevant stakeholders and agreement in principle of outline specifications and licences, we will request a Purchase Order. Upon receipt of the order a meeting would be arranged to determine the timescales and requirements of the project and create a strategic plan.

2. Set-up

Working with your team we define any unique requirements for your system beyond the standard AMX specification and implement customisation. We then take your data and complete an integrity check prior to import, querying any unusual data to minimise the chance for inaccuracies in the initial rollout.

3. Go Live

Once both the customer and account manager are happy, the system will be activated and the licence will be live. We can implement a mirrored service, where required, to ensure a smooth introduction, including staff training and testing of the software interfaces with other systems. We will provide supporting documentation and contract details, including terms of service and support levels. After approximately 3 months we will perform a health check to confirm the system is operating smoothly and assist in any additional ‘tweaks’.

Always by your side

We understand that the idea of changing software can cause concern and resistance throughout an organisation's culture and team cohesion. Our team is dedicated to ensuring your implementation runs as effortlessly as possible. To do this, your organisation will be assigned a primary account manager and supporting team with experience of software implementation to work through the process with you in line with your own distinct implementation strategy, IT specifications, budget allowances and deadlines.

Our goal is to empower our clients to achieve the best results in their role and for their organisation. With experience across IT, Civil Engineering and Asset Management, our team of experts can help support customisation and development of the software either to fit existing processes and procedures and or contribute ideas and best practice knowledge gained from other projects to improve efficiency.

You are the expert for your company and we are experts in the software to help you deliver against your commitments, responsibilities and targets. It's vital that we approach new projects with a collaborative attitude, open communication and clear brief to successfully reach a positive outcome.



Beginner training is recommended for all new customers. Further optional levels support customers through managing changing requirements in addition to our annual User Group for sharing best practice.

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Technical Specifications

Want to satisfy your IT department that this is the right solution? Give them a copy of our technical specification to help answer any geeky questions.


System Architecture

Want some examples of how AMX can fit into your IT environment? Here are a couple of examples. This structure can be designed around existing networks.


“It’s been a refreshing change working with AMX, I wish all 3rd parties were as helpful and as easy to get along with as they have been. Certainly bodes well for the future of AMX”

Dave Shields, Contact Services Development Team, City of Cardiff Council



If you want to know more about how Asset Management Expert can fit your organisation's needs,
drop us a line and we can run through a demo with you either online or face-to-face.


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